All orders are processed within 2 working days.
Shipment confirmation and tracking details will only be provided on orders that have paid for their item(s) to be tracked.
Caroline Le Bourgeois is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Caroline Le Bourgeois is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
We do ship worldwide, and all international shipments will adhere to the same conditions outlined on this page.
Last updated November 10, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Cobblebox
Attn: Returns
Cobblebox LTD, Unit 4
Swans Yard
Shaftesbury, SP78JQ SP78JQ
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
theguys@cobblebox.uk
Lorem ipsum dolor sit amet, consectet adipiscing elit,sed do eiusm por incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea sint occaecat cupidatat non proident, sunt in culpa qui officia mollit natoque consequat massa quis enim. Donec pede justo, fringilla vitae, eleifend acer sem neque sed ipsum. Nam quam nunc, blandit vel, ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu
Lorem ipsum dolor sit amet, consectet adipiscing elit,sed do eiusm por incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation .
We use Royal Mail to send all of our products.
Products are sent Royal Mail second class, however you do have the option to upgrade your choice of postage at the checkout.
Royal Mail delivers from Monday to Saturday, excluding bank holidays.
Expected Delivery Times:
United Kingdom – 2 working days
Europe – 3-5 working days
Everywhere Else – 5-7 working days
We use the payment provider Square to accept payments. Square allow you to make payments via Debit or Credit Card.